Frequently Asked Questions
Everything you need to know about bringing Mogutable into your home.
What is the typical shipping timeframe for my order?
Orders are processed within 2-3 business days. Standard shipping within the continental U.S. typically takes 5-7 business days, depending on your location.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
What is your return policy for home goods?
We accept returns on unused items in their original packaging within 30 days of delivery. Please note that certain handcrafted or sale items may be final sale.
Are your ceramic and glass products dishwasher safe?
Most of our ceramics and glassware are dishwasher and microwave safe. However, we recommend hand-washing delicate or gold-rimmed pieces to preserve their finish.
How do I track my delivery?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What should I do if my item arrives damaged?
We take great care in packaging, but if an item arrives broken, please contact our support team within 48 hours of delivery with photos of the damage for a replacement or refund.